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Support for yourCanister Vacuum Cleaner

Vacuum cleaner switches itself off/“!” symbol lights up

The vacuum cleaner switches itself off automatically. The “!” symbol lights up on the vacuum cleaner. A temperature limiter switches the vacuum cleaner off if it gets too hot. The “!” symbol lights up on some models.

Suction wand blocked.

Something bulky has been vacuumed up (e.g., large leaves from house plants) and is blocking the suction wand. The casing gets very hot as air is unable to escape as required.

Switch the vacuum cleaner off using the On/Off footswitch.

Remove the electrical plug from the socket.

Disassemble the floorhead, hose, handle, and telescopic wand.

You can carefully push coarse particles which are jammed in the hose or in the telescopic wand toward the floorhead using a long object (e.g., a broom handle).

Items causing a blockage are usually easy to shake out of the handle.

After removing the cause of the fault, wait for 30 minutes to allow the vacuum cleaner to cool down. It can then be switched on again.

FilterBag full and/or filters dirty.

A full FilterBag or a dirty motor protection filter or exhaust filter can impede optimum discharge of air from the vacuum cleaner. This causes the casing to get very hot.

Switch the vacuum cleaner off.

Remove the electrical plug from the socket.

Replace the FilterBag, the exhaust filter, or the motor protection filter, if necessary, or empty the dust container.

After removing the cause, wait for approximately 30 minutes to allow the appliance to cool down. It can then be switched on again.

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