The dishwasher display shows fault F11 and there is water in the wash cabinet (G 1xxx–G 6xxx).
Remove the non-return valve. Proceed as follows:
Press the catch on the non-return valve inward (1).
Tip the non-return valve inward to release the cover (2).
Check the drain pump impeller by manually turning it.
Reinstall the non-return valve by placing it down vertically from above.
Make sure that the non-return valve is flush with the edge.
Ensure that the catch on the cover fully engages.
Clean the drain pump. Proceed as follows:
Switch off the dishwasher and unplug the electrical plug.
Remove the filter combination from the wash cabinet.
Scoop the water out of the wash cabinet using a small container.
Clean the non-return valve. Proceed as follows:
Risk of injury from glass splinters.
It is especially difficult to see glass splinters in the drain pump.
Press the catch on the non-return valve inward (1).
Tip the non-return valve inward to release the cover (2).
Clean the non-return valve under running water and remove any foreign objects.
Take care when cleaning the drain pump.
Clean the drain pump. Proceed as follows:
Press a small sponge through the drain pump impeller.
Carefully remove any foreign objects from the drain pump.
Check the drain pump impeller by manually turning it.
Reinstall the non-return valve by placing it down vertically from above.
Ensure that the catch on the non-return valve engages completely.
Make sure that the non-return valve is flush with the edge.
Reinstall the filter combination correctly.
Ensure that the filter combination lies flat in the base of the wash cabinet.
Start the wash program again.
Check whether the water has been pumped away.
If the fault persists, please contact us or book a repair appointment online.
