Support for yourRefrigeration

PerfectFresh drawer is wet

The PerfectFresh drawer in the refrigeration appliance is wet.

This is not a fault.

To keep food fresh for longer, the PerfectFresh drawer maintains the humidity for a long time.

Increased humidity levels are recommended for storing fruit and vegetables. The moisture is released by the food being stored.

If you find that too much condensate has formed, proceed as follows:

Wipe off any condensate with a cleaning cloth.

Slide the position of the compartment cover to .

If stored food protrudes over the edge of the drawer and the drawer is pushed in, the compartment cover may close.

When filling the drawer, take care to ensure that the food does not touch the compartment cover.

Humidity is permanently reduced.

To avoid excessive condensate from forming, observe the following instructions:

Do not overfill the PerfectFresh drawer.

Only place fresh food, if possible, in the appliance.

Clean and dry fresh food before storing it.

Check if the setting of the compartment cover matches the food being stored.

(PerfectFresh Active only) Switch the humidifier  off temporarily.

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