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Refrigeration

Refrigeration

Refrigeration appliance/wine unit not cooling

The refrigeration appliance/wine unit is not cooling.

The refrigeration appliance/wine unit is not switched on.

Switch on the refrigeration appliance/wine unit.

The electrical plug is not inserted in the power outlet correctly or the plug connector is not inserted into the socket at the back of the machine correctly.

Insert the electrical plug into the power outlet and the plug connector into the machine socket.

The circuit breaker has tripped. There could be a fault with the refrigeration appliance/wine unit, the household electrical wiring, or another electrical appliance.

Contact a qualified electrician or Miele Service.

Demo mode has been activated. The  flag symbol (if applicable) indicates the demo mode setting.

Demo mode allows the refrigeration appliance/wine unit to be presented in the dealer showroom without the cooling system being switched on. Do not activate this setting for domestic use.

Depending on the model, you can deactivate demo mode via the settings.

If you are unable to deactivate demo mode, please contact Miele Service.

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