Support for your

Steam Oven

Steam/water escaping from door

Steam or water is escaping from the door of the steam oven/combi-steam oven.

The door seal is not seated correctly.

Check that the door seal is installed correctly.

Press in the door seal all the way round the door to make sure the door seal is installed evenly.

There is soiling in the area around the door seal.

Clean the door seal, the safety valve (on the steam pressure oven), and the areas that come into contact with the door seal with a damp cloth.

The safety valve (on the steam pressure oven) and the door seal are damaged or have become porous.

Steam ovens/combi-steam ovens:

Replace a damaged door seal.
You can order a new door seal from Miele Service.

You cannot replace the door seal yourself on DGM steam ovens with microwave and DGC HC Pro and DGC HCX Pro combi-steam ovens.

Contact Miele Service or book a repair appointment online.

Steam pressure ovens:

The door seal and the safety valve are made from high-quality silicone rubber. Silicone rubber is a natural material that undergoes a natural aging process.
Replace the door seal and safety valve silicone elements every 1 to 2 years.
You can order the “Conv.kit door seal Steamcooker” conversion kit in the Miele online store/“Spare parts and accessories” section or from Miele Service.

The door seal sealing lip on the steam pressure oven is folded over.

Replace the damaged door seal.

You can order the “Conv.kit door seal Steamcooker” conversion kit in the Miele online store/“Spare parts and accessories” section or from Miele Service.

Manual finder

Here you will find the operating instructions for your Miele appliances.

Find your manual

Book a technician

We will happily take your repair booking online.

Schedule a service call

Support 24/7

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.