SearchFind a store
Support for yourCanister Vacuum Cleaner

Handle controls not working

The handle controls on the vacuum cleaner are not working.

The battery is not properly inserted into the battery compartment or is depleted.

Check whether the battery is correctly inserted in the battery compartment.

If it is not, correctly insert the battery.

If the handle is still not working, replace the battery as follows:

  • Open the cover to the battery compartment using a screwdriver, for example.

  • Remove the battery as shown in the illustrations. Please note that the location of the battery holder may vary depending on the appliance.

  • Replace the battery with a new one. Make sure the polarity is correct.

  • Then reinstall the cover.

  • Dispose of the old battery in a designated recycling bin for batteries.

The electronic in the handle controls is defective.

To remove the electronic, proceed as you would to replace the battery.

You will also need to loosen the screw that is securing the electronic in place using a screwdriver.

Please contact Miele Customer Service.

Should you not wish to remove the controls, the entire handle including the electronic and battery can also be obtained from Miele Customer Service.

Manual finder

Manual finder

Here you will find the operating instructions for your Miele appliances.
Find your manual
Book a technician

Book a technician

We will happily take your repair booking online.
Schedule a service call
Support 24/7

Support 24/7

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.
Contact us