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Support for yourWasher

noC on the display

On the time display of the washing machine or tumble dryer, noC lights up when the MobileStart program is selected. The abbreviation noC stands for “no Connection”.

Miele@home is not set up.

Network the Miele domestic appliance. For additional information, please refer to the operating instructions for your domestic appliance (see the “Miele@home” section in “Before using for the first time”).

Miele@home is set up, but the Miele domestic appliance is not receiving a Wi-Fi signal.

Check on the router whether the Wi-Fi is active.

If necessary, restart the router and any repeaters or Wi-Fi amplifiers.

Check whether the signal reception strength at the installation site of the washing machine/tumble dryer is sufficient. If the signal strength is insufficient, use a repeater or Wi-Fi amplifier.

If the above points do not help, reset the Wi-Fi on the Miele domestic appliance to the factory default settings and network the domestic appliance again.

  • For information on resetting the appliance Wi-Fi, please refer to the operating instructions for your domestic appliance (see the “Switching off Wi-Fi” section in “Programmable functions”).

  • Switch the Miele domestic appliance off and then back on again.

  • Re-network your Miele domestic appliance. For additional information, please refer to the operating instructions for your domestic appliance (see the “Miele@home” section in “Before using for the first time”).

Once successfully connected, Con will light up on the time display.

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